[Ginia looks at the messy handwriting crossing the page and her next words come slowly and carefully.]

You don't have to apologize for anything.

I talked to Giles. He told me he'd attacked you while wearing that mask. I saw him that night, talked to him, got banished by him even. But I knew something was wrong and how he spoke about you, I should have checked up on you then and I didn't. I ignored my instincts, my training even, and...

I should have been there for you, and I wasn't, and I'm sorry.